Please, we recommend you to go through the policy completely for a better understanding of how we collect your information and further use and share it.
Information provided by you : When you sign up on our website and consume our services being an Expert or User or guest user, we collect personal information from you for further purposes. User account: when you register as a user, the information gathered is your name, email address, phone number, signature and payment related data for your memberships.
Expert account: when you register as an Expert, the information gathered is your name, email address, phone number, signature, username, password and payment data to collect payments from us. You may also have to provide us with your past work and experience and area of expertise and then undergo a screening process to qualify for being an Expert, where you are requested to share your third-party billing services information as mentioned above.
Communication: We collect information and data for both User and Expert, whenever you post queries, responses, or directly communicate with us or sign up or add reviews and every other interaction you perform with us. This information provides a very big and helpful source to maintain good relationships with you and provide the best Customer experience by improving our website and services using that information.
Payments related information: We collect payment data from you about the cards or accounts and affiliated information to withdraw or transfer payments for the services taken or given by you as a User or an Expert.
Privacy Options: We also gather information and statistics about your opt-outs or other options you choose about how and what access to provide us (Askgenii).
How we take use of your Personal Information: In order to provide the best Service and keep you updated: Supervising and Managing your accounts Maintaining communication regarding your accounts, activities, updated Service addition/deletion, policy updations. Taking Reviews from you about our services and holding Surveys. Processing payments. Sending advertisements and analytics Services. Sending updates about events and their registrations. In order to perform analytics and achieve improvement in our Services: Keeping track and statistics of our Service usage. Removal of underused Services or which have not benefited the Users. Identification of fraud or illegal activities and take strict legal actions against the violations of the site. Upgradation and enhancement of our services and interface. Introducing new products and services.
Inspecting and refining of our Services following the legal activities: We keep it under our supervision and charge to keep track of any illegal, fraud or spiteful affairs that take place and take the necessary actions against the guilty found violating laws. You undergo a proper chronology to submit your data and then it is verified by us to make sure your profile is legitimate and then you gain access to the services.
Give additional Services and aid: Provide you with New Services that may interest you and regular user communications through various means. They also provide aid in the information or consents you provide regarding personal information.
Using Concealed and clustered information: Information provided by you can be used to develop survey data, statistic information, or collective attribute data based on computers or devices used or locations and others, for other referral projects but without disclosure of identity of an individual.
Non-Constrained data Service and Open information: As mentioned in the Terms of Service article, the information given by you through open mediums on the website such as reviews, comments, posting open questions, answers, and other mediums of communication or information, may not be private but is openly visible. Information you provide openly can be operated by anyone without any notification or trace, violating your privacy. We suggest and recommend you not to post any personal piece of information like payment accounts and any other crucial information which could lead into mis-usage by others. We may hold accountability in helping you to delete a post, if you find it inappropriate, which in all cases is observed by the Askgenii team considering your request to be granted or not. In order to do so, you can contact us.
Sharing Information to third-parties upon your consent: We offer to share your information to any third-party entities or platforms, when you provide a request and consent for the same. If you do not consent to share your information to third-party platforms or are in doubt of forwarding your information further to them, then you can deny the consent request, we ask you before sharing.
California Privacy Rights If you are a resident of California, you have the rights described below regarding the personal information we have collected, sold or disclosed about you. Right to Know and Right to Request Information: You have the right to make a request about disclosing to you what personal information we collect, use, disclose or sell. You have the right to request information about the personal information we have collected about you. You may request to know if we have collected, sold or shared the following information with third parties: The categories of personal information we have collected about you The categories of sources of personal information we collected about you. Our purpose of collecting personal information about you. The categories of third parties with whom we shared your personal information Whether we have disclosed your personal information and if so, the categories of personal information that each category of recipient received Requests to delete information.
Information transfer and Operations Although, Askgenii is a company operated in United States, Canada and India. So, if you register within one of these countries and you are request the services from within your country, then your information does not get transferred to another country else if you require Services from another country, then your data transfers under data protection laws and is kept safe. Similarly, if you register from countries other than these, and require services from any of these, then you consent to collect, process, maintain and transfer your information to that specific country but if transferred to other applicable countries, then the privacy laws may not be as comprehensive or safe to the ones you are a resident of. Children’s Private Information: Askgenii takes no involvement with and does not Collect any personal information from children under the age of 17 under the applicable laws. Apparently, if a parent or guardian comes to find that their ward has submitted any such personal information, without them knowing, then they have all the rights to contact us through the email address mentioned below and request to remove or delete the information and account of their child.
What is a cookie?
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How do I reject and delete cookies?