Terms & Conditions

Affirmation to Terms
Right to Change the Terms
Communication and User information Protection
THE WEBSITE AND OUR SERVICES
Askgenii offers a mediator platform: Content that you post is not anonymous or classified
No Dependency policy over “Expert”
Experts provide Information not Advice
ACCOUNTS Account Creation/Sign-up
Charges, Subscriptions and Refunds
Feedback
LEGAL STATEMENTS Communications
Termination of service
Warranty Exclusion Clause
Limitation of Liabilities
Indemnification
Forum Selection/Jurisdiction
Dispute Terms

THE TERMS
Welcome to Askgenii! You are looking at the agreement of End User Terms of Service between you and Askgenii, for your use of our services available through our website( www.askgenii.com) and the mobile application (“App”). “End User”, “User” or “you” refers to the individual who Signs up for an Askgenii account as a “Customer” and/or “Expert” where “Customer” is the one asking questions and “Expert” is the one, answering them.”Askgenii”, “we”, “us” and “our” is in reference to Askgenii. Affirmation to Terms: This states that you agree to adhere to these Terms, the privacy policy and all policies and disclaimers and be constrained by them, by clicking “I Agree” on the account registration page or any other page while using the services of Askgenii.

ARBITRATION NOTICE: THIS NOTE STATES THAT WHEN YOU AGREE TO ALL THE TERMS AND POLICIES, YOU ACCEPT THE RULE OF BINDING ARBITRATION. THIS TERM PROVIDES THAT IF YOU AND ASKGENII DIFFER ON ANY TERMS AND ARE UNABLE TO RESOLVE ANY DISPUTE, EMERGED INFORMALLY OR THROUGH ANY MEDIATION, THEN IT WILL BE RESOLVED BY BINDING ARBITRATION. ARBITRATION MAKES USE OF A NEUTRAL ARBITRATOR THAN A JUDGE OR JURY TO RESOLVE THE DISPUTE AND IT IS A MUTUAL AGREEMENT BETWEEN YOU AND ASKGENII THAT NO CLAIMS OR DISPUTES WILL BE BROUGHT TO COURT. PLEASE CAREFULLY REVIEW THE SECTION OF DISPUTE RESOLUTION BELOW INCLUDING THE PROVISION TO WITH DRAW OF ARBITRATION AND NOT USING THE SITE.

Right to Change The Terms: Askgenii may alter any of the terms sporadically in reference to provide good user satisfaction and inform the User of the changes. The modification is implied and stands effective post the date of alteration on the site (the date is mentioned at the top). In our discretion, the changes made by Askgenii to the terms will be effective to a new User, prior to the agreement of the user, as well as, to an existing User after being notified of the respective email addresses provided for communication. Post this, If you agree with the new terms or continue to the use of our site directs to your acceptance of the revised terms, but if you disagree with them, then you may choose to cancel your account and discontinue the use of the site.

Communication and User information Protection: When you sign up or contact us via e-mail, calls, chat messages and push notifications & pop-ups, it is an electronic communication and you are providing us with the consent to reach you through these mediums. You accept and maintain your current and active email address on your Askgenii account and agree to all notices and disclosures by us, assuring any legal obligation. The communications from the side of Askgenii, be it our agents, affiliates or representatives might have but are not constrained to only serviceable transmissions regarding your accounts or use of the site, upgrades about new and live features of the site or marketing information and campaigns by us. You solely, claim to be the current subscriber or user of the telephone number entered into your Askgenii account or the site and agree to acquire transmissions over this number via e-mails, text messages, phone calls and push notifications by us. You also authorize on receiving calls or messages that are automatically generated using automated technologies like automated telephone dialing systems and to notify us when you unsubscribe to the services over that number.

The Website and Our Services:

Askgenii offers a mediator platform: Askgenii is a platform for informational and academic motives which works just as a mediator between the User and the Expert. The user refers to the person “asking questions or has doubts” and the expert is the one “who provides information and recommendations. Askgenii do not provide any information or education on our end but our service is exclusively to become a third-party dealer for the customers who seek to purchase expert services and for experts to sell their expertise in various fields to the customers. Askgenii does not play any part in between the conversations of a User and Expert and holds no interference like referring Experts to Customers and vice-versa or does not alter, delete, monitor or take responsibility or assurance of the content or profiles published. If an Expert does not gratify your requirements or is unable to provide proper information to your questions, Askgenii does not stand accountable for it, as well as for the behaviour or oversighting of the Expert. Content that you post is not anonymous or classified: Askgenii is a mediator, therefore it provides a platform to openly ask out your queries and requests or add comments, posts, responses to questions and information, at the convention of the Experts to communicate, so your information or these postings do not hold confidentiality or anonymity. If you desire to keep your information or queries to be a personal affair on the site and maintain anonymity, we suggest you register as an anonymous entity and avoid entering intimate information while posting.

No Dependency policy over “Expert”: The “Experts'' on the site are registered as experts by undergoing a verification process which takes help of third-party service providers to verify the information they enter and about their past work experiences, if they hold true and then are processed further and certified as Experts. Every Expert provides at least one relevant experience to the category in which they are answering questions and then verified. You can see about their profile, experiences and categories that they are verified in. They are qualified as Experts on the site only based on the information provided to and by the third-party service providers. Despite all the verification, any user identification is a tricky task on the internet. Due to these factors, Askgenii does not take part in any warranty or guarantee of an Expert's supposed identity or the genuineness or precision of the information provided by them. It is therefore in your knowledge that Askgenii holds no liability over issues caused between you and the Experts.

Experts provide Information not Advice: When you are consulting an Expert over professions that require in-person evaluation like medical, legal, financial, etc., then it is advised not to completely rely on the Experts because they may only provide you some information over a specific topic but not give you legal advice or an action to take. Although, Experts might be licensed, educated or certified in the particular category but the information may vary depending on various factors like your location.

ACCOUNTS

Account Creation/Sign-up:

eligibility: You are eligible to register yourself at the Askgenii website, if you are above the age of 17 and do not hold any prohibition under applicable laws.

registration: For using our Services, you have to sign up for an Askgenii account using your personal information or through various third-party social networking services mentioned on the sign-up page. If you wish to create an account through third-party services, then we extract your personal information over the social media account required to fill the data on our end. You are notified of your mentioned email address for the verification of the creation of account and if it holds to be true, then you are verified. If your account is faulty or has some other issue, then your account is terminated or cancelled and you cannot open another account further. Once you are verified, you may use the credentials provided by you and sign in with them. You can change the password whenever you wish to through the option to forget password or in your profile after signing in. We recommend you to keep the information about your credentials to yourself and not share it with anyone.

Charges, Subscriptions and Refunds DATA REQUIRED Feedback:

We appreciate your suggestions, comments, criticism or any other feedback over the site about the Services provided to you. You can provide your feedback to
info@askgenii.com.

Communications: Service concerned Communications:

When you use our Services, we will communicate with you through emails, text messages, calls and push notifications that you provide us in your information section. Standard charges are applied to the text messages and calls you receive from our end for your service.

Calls made are not Private:

You consent that your calls with the Experts on the site will not be private, but are included for further records with Askgenii. We suggest you to share each and every piece of information carefully and not to share any personal information to the Expert about yourself except your name. Despite, if you share any other information, Askgenii is not responsible for it. Termination of service:

If we find any mis-conduction or fault from your end, we may terminate your account or service at any point without any notice. You also have the right to terminate your account any time just by sending an email to us.

WARRANTY EXCLUSION CLAUSE:

Askgenii mentions all the facts about their services and no warranty in all documentation. By Applicable law, under no Circumstances, will Askgenii provide warranty of any kind either express or implied, including the warranties of merchantability and fitness for a specific purpose. There is no Warranty, guarantee or representation about the information you obtain by us through written or oral means which is not mentioned in these terms. Askgenii does not speak for or provide any warranty concerning that the service shall not hold any errors or interruptions, or that this site stands free of any viruses or components that might cause damage. Askgenii does not give a warranty that the use of the materials given through the service from any other linked site or third-party shall be absolutely true, honest, reliable or otherwise. As rights and rules vary with different states and jurisdictions, and some may not allow the exclusion of implied warranties, but it will not be applicable to you. In no event will Askgenii take liability for any loss or damage caused to you from the information or service received through the website from third-parties(Experts too) or any third-party links.

Limitation of Liabilities:

By applicable laws, under no circumstances will askgenii, employees, director, officers, shareholders or agents be liable for any special, incidental, exemplary, punitive or indirect damages including, but not limited to, damages or loss of property, business, use, revenue, profits, which arise in or due to connection with our site, our services or the terms based on any theory, even if suggested of the possibilities of these damages. The limitation of damage and liability mentioned above is a fundamental element of the basis of the bargain between askgenii and you. As rights and rules vary with different states and jurisdictions, and some may not allow the exclusion of implied warranties, but it will not be applicable to you.

INDEMNIFICATION:

You consent to indemnify and hold Askgenii, , employees, director, officers, shareholders or agents harmless from and against all demands, damages, losses, disputes, claims, costs and expenses including any legal or accounting fees, propound due to or out of your usage or operations on the site. FORUM SELECTION/JURISDICTION: Jurisdiction and venue for any controversy, allegation, or claim arising out of or relating to the Service, the Content, your account, these Terms, our service(s), or any applicable Additional Terms, (collectively, “Dispute”) shall be COUNTRY. Each party submits to personal jurisdiction and venue in COUNTRY for any and all purposes.

DISPUTE TERMS:

Compulsory Arbitration of Disagreement: You and Askgenii agree that when there is any dispute, falling-out, clash or disagreement between the two parties, in reference to these Terms collectively or the termination, clauses, interpretation or accuracy of the content or services, it will be resolved by involving individual arbitration rather than processing arbitration in a class, or by any representation or taking other legal action or laws. It is an agreement stating that these terms are solely interpreted and enforced by the U.S. Federal Arbitration implying that you and Askgenii, both stand righteous to waive the right to a trial by jury or to participate in a class action, but resulting into the termination of these terms. Peculiarity and opt-out: As stated in the above clause that if you qualify, then both parties can choose the option to resolve any dispute within small courts or class and termination of all the terms will mean to terminate and fall out of the Services. Hence, you retain the right to take help of order from the court to avert the violation of our cognitive privileges. Also, you may maintain the equity to withdraw oneself from arbitration completely file expedition concerning any dispute, by submitting a written notice mentioning the above will at the email address in a span of 30 days from the date of agreeing to the terms.

Mediation:

If the dispute does not get resolved informally, both the parties, if agree, have in their rights to proceed with mediation by following either of the steps of: Filing a solicitation for Claims with the American Artibration Association(AAA) for their Online Mediation under $10,000. Or To Put a request for mediation with the AAA on the website: http://services.adr.org, or by contacting us at
info@askgenii.com. If you wish to request mediation for exactly $10,000 or more, then you can visit: https://www.adr.org Arbitration Laws and process: If the dispute is not resolved informally or through mediation, then it is resolved by conducting arbitration by the American Arbitration Association(AAA) following the Consumer Arbitration Rules or AAA Rules. You may know the details about these rules at https://www.adr.org. If you wish to initiate Arbitration , then you can demand in writing for the same to AAA by filling the form on the site and notify the other party.

Arbitration Costs:

All the payments of filing, administration and arbitrator fees are supervised under the AAA Rules.If your dispute costs under $10,000, all these costs will be paid by us, unless the dispute holds to be minor or waggish. If Askgenii proves to stand more powerful in arbitration, then we shall pay all the costs of attorney’s fees and do not request any costs from you. But if you prevail in arbitration, then you are to pay the attorney’s fees and expenses to the limit as per the applicable law. Class Action Waiver:

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