Acceptance of Terms and Conditions
- Acceptance of Terms and Conditions
- Electronic Communications and Data Transparency
- The Purpose of Our Website
- Expert Representations and Contracts
- We are not a solely sales oriented website
- Do not share your contact information personally with the Users
- Originality of the Shared Content or Advice
- Communication and Use of Language
- The Clause of Online Visibility
- Expert Fees
- Question Value
- Expert Accounts and Relationship to Askgenii
- Category limits Infringement
- Customer Privacy Rights
- Limited Exclusivity and Other Agreements
- Information Control and Storage
- Right to Discontinue
1. Acceptance of Terms and Conditions
By using the Website, you: (i) agree to be bound by the Terms and Conditions (ii) represent that you are over the age of eighteen years and able to form legally binding contracts; (iii) represent that you have all the credentials or experience required to be verified here.
The words “User,” “you” and “your” refer to the individual or entity that creates an Askgenii account. “Askgenii,” “we,” “us” and “our” refer to Askgenii. “Customer” refers to the person who asks a question on the Website. “Expert” refers to the person who answers a question on the Website.
3. Electronic Communications and Data Transparency
When you are communicating with us electronically by visiting Askgenii or share e-mails, you agree to receive communications from us electronically. We will communicate with you through various electronic ways like by e-mail or by posting updates and notices on the Site. You agree that all agreements, notices, disclosures and other Communication that we provide to you electronically fulfil any legal requirement that such communications be in writing. You approve to provide us with, and maintain in your Askgenii account information i.e. your profile, your current and active email address.
4. The Purpose of Our Website
Askgenii is an online platform for solely informational purposes, owned and operated by Askgenii that brokers relationships between various Experts and their potential Customers who are interested in buying their Expert Services. Askgenii is not a business intending to sell information of any kind. Also, Experts are neither Employees nor Agents of Askgenii. They are independent entities using this platform to connect with their prospective customers and selling them the Expert knowledge sought by them. Also, Askgenii holds no liability to promote any particular Expert over the other as the Website has a fair programming system where the Experts are automatically highlighted based on their performance ratings scored after providing their services to their customers and getting the positive reviews in return.
5. Expert Representations and Contracts
By agreeing to Askgenii Expert Agreement and completing the online registration process, you are agreeing the following:
(a) All information provided by you in your registration with Askgenii relates to yourself only and is accurate, complete, and not misleading.
(b) You describe your background, skills, knowledge, and your level of experience correctly. Also, you commit to not misrepresent yourself, such as by using or creating a misleading username or false identity
(c) You will maintain and update the sought information in case of any changes so that it remains true, accurate, and complete and does not alter the status of any of your credentials submitted by you and verified by Askgenii for purposes of being an Expert on the Site (e.g. active license expires or gets suspended etc.) Also you will inform Askgenii in case of occurrence of any such change by sending an email to ---------------------------- within twenty-four hours of the change. In addition, if such change makes you ineligible to be an Expert on the Site, then you must immediately finish consulting the customers or answering questions on the Website.
Askgenii reserves the right to periodically review and verify your credentials as and when required.
You are prohibited from doing anything to manipulate, undermine, or disrupt the integrity of any Customer, Expert, or other feedback ratings, reports, or systems on the Askgenii Website by filing negative or false reports of any kind about other Experts. Harassing or threatening any other User of the Website for any reason including personal gains is strictly forbidden.
6. We are not a solely sales oriented website
For Askgenii, its Users are the ultimate masters, and our sole motto is ‘User Satisfaction’. One of our most significant core metrics is customer happiness and we actively aim for it. We would like to bring it to your attention that we are not a sales-oriented platform. We are a question & answer website and our endeavor is to offer genuine and sincere advice to all our users in need of it. Thus forcing or manipulating our customers into buying your services or products is strictly prohibited. Although you can sell your goods or services only if the need be and it should be left completely on the free will of our Users.
7. Do not share your contact information personally with the Users
As per Askgenii’s Expert Agreement, all our Experts are bound to refrain from sharing their personal contact information, be it address, contact number, email address or more with the Users, unless permitted to do so under some specific categories or circumstances. Doing so going beyond the terms & conditions, shall be considered the breach of agreement and automatically grants Askgenii all the rights to take required legal action. Also, this could result in the revoking of your permission to work as an Askgenii Expert any further with us onboard.
8. Originality of the Shared Content or Advice
Askgenii Experts are advised to keep all content or advice they share with our Users, strictly original. The word ‘Original’ here signifies that no content shared by you should be copied from any other source of information like Google, Social Media Pages or the portals owned by any other Expert or business. All your content has to be genuine, original and should be your own.
9. Communication and Use of Language
Askgenii Experts are advised to use a proper way of communicating while talking to our Users, be it on chat, phone or in-person. The language used should be completely formal with a propriety in the communication. The idea or message communicated should be clearly spelt out. It should be neatly and decently worded in a way easily understandable by the Users without confusing them.
10. The Clause of Online Visibility
Askgenii grants its Experts full liberty to work flexibly as per their schedule. You can work whenever you want and also as much as you wish to. But this doesn’t mean doing so at the cost of avoiding or neglecting Users’ questions and queries. This means that if you have set your status on the website to ‘Available Now’ or ‘Online’ and any User asks you a question, requests you for advice or seek or help in any manner alike, you are bound to attend them and answer them as soon as possible. If you are not free enough to extend the requested help, if the need be, we request you to set your status to ‘Offline’. This not only is the ethical approach but humane too. Askgenii takes immense delight in making its Users happy and content with the best possible and genuine Expert advice any time they seek it.
11. Expert Fees
Askgenii may choose to forward Customer payments even without an Expert’s request for payment. You agree that Askgenii has the right to resolve Customer complaints as it deems necessary or advisable, including, in Askgenii’s sole discretion, issuing refunds to Customers to settle disputes. If Askgenii decides to issue a refund to a Customer, Askgenii may seek reimbursement from the Expert for such refund, or Askgenii may offset any refunds against any future Customer payments to be forwarded to the Expert. Askgenii also reserves the right to resolve accounting discrepancies with Customers in its sole discretion.
If Askgenii believes, in its sole discretion, that any Customer funds were paid to an Expert under suspicious circumstances or that funds were derived from a suspicious Customer account, Askgenii will investigate the situation until it has reached an adequate resolution, as determined by Askgenii in its sole discretion. The investigation or resolution may require the involvement of certain third parties, such as an applicable credit card company. Such an investigation may require Askgenii to put a hold on an Expert’s account. Askgenii will make commercially reasonable efforts not to exceed a <> day hold on an Expert’s account during such an investigation.
Askgenii disclaims any warranty that its billing and payment system is without error. If an Expert
believes there is a problem with Askgenii’s billing or payment system, the Expert should notify
Askgenii by email to
12. Question Value
You are prohibited from negotiating payment with a User, regarding answers you post to the Site, unless expressly allowed by Askgenii.
13. Expert Accounts and Relationship to Askgenii
You may not share your account with, nor use the account of, anyone else. You will be solely and fully liable and responsible for all activities and answers provided under your username and password. In addition, if any Askgenii account of yours has been suspended or terminated, you may not open another account on the Site.
No relationship (such as partnership, agent, joint venturer, or employee) between you and Askgenii is created by this Agreement or your participation on the Site. You acknowledge that you are not an employee or agent of Askgenii but are, like Customers, only Users of the Site. You shall act in accordance with this status and shall not hold yourself out as an officer, employee or agent of Askgenii, nor make any claim based on any right or privilege applicable to Askgenii’s employees. Under no circumstances shall you look to Askgenii as your employer, or as a partner, agent, or principal. Nothing regarding your participation on the Site will be considered as an endorsement, referral or recommendation by Askgenii of you or the answers you provide and you will not, either on the Site or in any other forum or by any other means, suggest such an endorsement.
It is the express intention of Askgenii and the Expert that the Expert be an independent contractor. Nothing in this Agreement shall in any way be construed to constitute the Expert as an agent, employee, or representative of Askgenii. Without limiting the generality of the foregoing, the Expert is not authorized to bind Askgenii to any liability or obligation or to represent that the Expert has any such authority. Expert agrees to furnish all tools and materials necessary to answer questions on the Site and shall incur all expenses associated with such performance. Expert further agrees that any use of site tools, Askgenii’s mobile application or any other tools (“Tools”) offered by Askgenii is optional and such Tools are purely offered for Expert’s convenience and usage of such Tools are not mandatory. Expert acknowledges and agrees that Expert is obligated to report as income all compensation received by Askgenii pursuant to this Agreement. Expert agrees to and acknowledges the obligation to pay all self-employment and other taxes on such income. Expert will receive no Askgenii-sponsored benefits.
14. Category limits Infringement
Becoming an Expert for a particular category on the basis of your skill sets, qualification, Experience or Credentials, you commit to serve and stay bound to get particular category and commit to not answer questions in any of the other categories or subcategories unless you meet the requirements of those categories or subcategories and have registered yourself as an expert in more than one or multiple categories officially. For Example a Doctor cannot advice a customer seeking legal advice, or a Gynecologist cannot answer a customer seeking advice on Home Improvement and likewise.
15. Customer Privacy Rights
The Website Askgenii is a platform solely for informational purposes only. The formation of a professional-client relationship on the Website is strictly prohibited; however, the formation of a professional-client relationship outside the Website is not prohibited.
Also, you are bound to maintain the confidentiality of the customer data and information they share with you while seeking advice from you.
Experts are bound to maintain a behavioral Code of Conduct with their Customers and are strictly prohibited from displaying any kind of behavior that in any way signifies mistreatment, harassment, bullying, manipulation or domination of any kind.
16. Limited Exclusivity and Other Agreements
By agreeing to this Expert Agreement and completing the online registration process, you are agreeing that:
- You will not post – or authorize anyone else to post – any portion of your answers on Askgenii or any other fee-based question-and-answer website, unless that question-and-answer component is via the Askgenii referral program or it is a website on which you are the only person answering questions. This does not prohibit you from providing the same substantive answer to a question, but only from providing it using the same words as used on the Site.
- The provisions of this Agreement are not intended to prevent you from practicing your profession, but only from engaging in the limited activity described therein.
- You will not make any statement that disparages Askgenii, its services, products, directors, officers, employees, shareholders or agents, except as required by law or in communications exclusively to Askgenii.
- You will not provide information on any other websites about Askgenii, unless you expressly state that your statements are not made on behalf of and have not been approved by Askgenii.
- You will not use any automated programs to automatically lock questions that are posted on the Askgenii website.
You acknowledge that Askgenii and its licensors and suppliers own the rights to the Askgenii website and the content displayed on the Site other than Posts. You shall not modify, reverse engineer, decompile, disassemble, or attempt to derive the source code of the Askgenii website, any software distributed by or assist any other person or entity in doing so. You acknowledge that all content, including, but not limited to, text, software, music, sound, photographs, video, graphics or other material contained in listings, sponsor advertisements or email-distributed, commercially produced information presented to you by the Service, by Askgenii, Users, or Askgenii advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way content available through the Service, whether done directly or through intermediaries including, but not limited to, code and software for commercial purposes. For permission to use third-party materials appearing on the Site, please contact the copyright owner. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.
Any access to or use of Askgenii to design, develop, test, update, operate, modify, maintain, support, market, advertise, distribute or otherwise make available any program, application or service (including, without limitation, any device, technology, product, computer program, mobile device application, website, or mechanical or personal service) that enables or provides access to, use of, operation of or interoperation with Askgenii (including, without limitation, to access content, post content, cross-post content, re-post content, respond or reply to content, verify content, transmit content, create accounts, verify accounts, use accounts, circumvent and/or automate technological security measures or restrictions, or flag content) without the prior written authorization of Askgenii is prohibited. This prohibition specifically applies to, but is not limited to, software, programs, applications, and services for use or operation on or by any computer and/or any electronic, wireless and/or mobile device, technology, or product that exists now or in the future.
If you access Askgenii or copy, display, distribute, perform, or create derivative works from content displayed on the Site or other intellectual property in violation of this Agreement, your access, copying, display, distribution, performance, or derivative work is unauthorized. Circumvention of any technological restriction or security measure on Askgenii or any provision of this Agreement that restricts content, conduct, accounts or access is expressly prohibited.
You agree that Posts on the Site, materials, ideas, comments, and testimonials that you submit on the Site or other venues, including, but not limited to, the Askgenii blogs and the Askgenii venues on www.facebook.com, www.twitter.com, www.linkedin.com, www.youtube.com, www.pinterest.com, plus.google.com, www.flickr.com, or to the Site administrator or any employee, officer or agent of Askgenii (“User Content”), will not be considered confidential and may be used by Askgenii, in its sole discretion, without any obligation to compensate you for the use of or to return any submitted materials. You also agree that Askgenii owns, and has the right to register in its name, trademarks and service marks for any category names that you create on Askgenii, so do not use a category name that you want to reserve for your own benefit. Askgenii may use other trademarks or service marks in lieu of the category names that you create.
You grant to Askgenii a non-exclusive, irrevocable, perpetual, worldwide, royalty-free, sub licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights, including the right to use, reproduce, display, edit, copy, modify, transmit, publicly perform, extract and create derivative works thereof, that you have in your Posts and User Content, in any media now known or not currently known, with respect to any such Posts and other User Content.
Notwithstanding the above, please note that Experts are granted access to the Site beyond the access granted to other Users and, as such, have access to information not known by non-Expert Users of the Site (“Confidential Information”). Experts shall maintain all Confidential Information in confidence; shall use such Confidential Information in confidence; shall use such Confidential Information only in connection with their legitimate activities on the Site; shall not use Confidential Information for the purpose of developing, operating, or participating in any competing service; and shall not disclose Confidential Information to non-Experts unless required by law. Also, both Experts and Users are strictly prohibited from exchanging their personal information directly.
18. Information Control and Storage
Askgenii doesn’t control the information provided by Users, which Experts may find to be deceptive, incorrect, offensive etc. Askgenii advices you to use your own discretion, caution and common sense while using the Website. There are also several other risks involved like that of dealing with people with certain mental illnesses, underage persons or people acting under false pretenses, people with criminal tendencies etc. Additionally, there may be risks dealing with international trade and foreign nationals. By using this Site, you agree to accept such risks and that Askgenii is not responsible for the acts or omissions of Users on the Website.
19. Right to Discontinue
Askgenii reserves the right to modify or discontinue any portion or all of the Site or the Services at any time, with or without prior notice, for any or no reason, and in its sole discretion. Expert has no rights in and to the Website and Services.