The currently available categories for assistance are as follows:
We will automatically inform you via email.
If you'd like to receive text message alerts, click My Account at the top of the page. On the Edit Settings page, enter your contact number and check the box next to text notifications. Make sure you select Save Contact Number and Save Phone Settings to save your settings. After following these steps, you will receive a text message every time an Expert has responded to your question.
We are sorry to see you go and would love to know if we can do anything to make you stay.
Still if you wish to cancel your membership, all you need to do is go to My Account --> Query Form & put a request to cancel your membership. It will automatically be updated in your User dashboard.
Our Charge Plan says ‘The More You Ask, The More You Save’.
Firstly you can ask free questions on our Website to which the Experts of the
concerned domain/field revert as per their own schedule and availability of
When it comes to paid services, we have used careful pricing method and made it a point to keep the charges minimal for you. We provide you one free trial question and two complimentary minutes to speak to the concerned Expert of your choice on a one-on-one basis. After those two minutes are over, you will be charged $8 for the next 15 minutes. Post 15+ minutes you will be charged $6 for the next 15 minutes. Post 30+ minutes, you will be charged $4 for another 15 minutes. Even if our conversation exceeds 45 Minutes, the call charges get stable at $4 every 15 minutes till the call lasts. Check below for a better understanding:-
Premium services are extended services which go beyond our standard question-and-answer platform. As per the Experts discretion and only after the mutual consent of the Expert and the User, they may be conducted off our website (either by telephone, chat, email, or any other third-party tool).
Askgenii Premium Categories are listed below:
We are at your service 24/7. Feel free to contact us in case of any assistance required.