Privacy Policy

PRIVACY POLICY Askgenii offers a program for Users and Experts to share informative and educative knowledge and in order to do this, they have to enter their information on the website. Our Website follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit the sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below. The policy is implemented to all the Services by Askgenii. Please, we recommend you to go through the policy completely for a better understanding of how we collect your information and further use and share it.

Personal Information Askgenii gathers: This Privacy policy holds affect over every “personal information” we acquire, on all the platforms for our service(s) like websites, mobile applications or other platforms.

Information provided by you : When you sign up on our website and consume our services being an Expert or User or guest user, we collect personal information from you for further purposes. User account: when you register as a user, the information gathered is your name, email address, phone number, signature and payment related data for your memberships.

Expert account: when you register as an Expert, the information gathered is your name, email address, phone number, signature, username, password and payment data to collect payments from us. You may also have to provide us with your past work and experience and area of expertise and then undergo a screening process to qualify for being an Expert, where you are requested to share your third-party billing services information as mentioned above.

Communication: We collect information and data for both User and Expert, whenever you post queries, responses, or directly communicate with us or sign up or add reviews and every other interaction you perform with us. This information provides a very big and helpful source to maintain good relationships with you and provide the best Customer experience by improving our website and services using that information.

Payments related information: We collect payment data from you about the cards or accounts and affiliated information to withdraw or transfer payments for the services taken or given by you as a User or an Expert.

Privacy Options: We also gather information and statistics about your opt-outs or other options you choose about how and what access to provide us (Askgenii).

(2)Information through Third party Sources: For security purposes and records, we gather information about you when you operate our services (either as a User or Expert). The data might consist of the Internet Protocol (IP) address, MAC address, cookie identifiers, mobile network carrier, user settings, browser details, device, operating system, Location, pages you surf around the time of using our Services and other information about your usage of Services. We also keep track of the type of Services you use along with your frequency and interest and duration of your service. Information collected from Automatic Information collectors: We, along with the third-party platforms of Services involved utilize Several information collectors with automatically gather data about your activities while using the website such as: Cookies: Almost any modern website needs to collect certain basic information on its users to function it properly. In order to do this, a site will create files known as cookies – which are small text files – on their user’s computers, mobile devices, tablets or other gadgets. These cookies are designed to allow the website to identify its user on subsequent visits, or to authorise other designated websites to recognise this user for a particular purpose. Web Beacons/Pixel Tags: A Web Beacon or a Pixel Tag is a code block of JavaScript which is implanted on the web page or the site that automatically collects information about the activities of users on the web page.

How we take use of your Personal Information: In order to provide the best Service and keep you updated: Supervising and Managing your accounts Maintaining communication regarding your accounts, activities, updated Service addition/deletion, policy updations. Taking Reviews from you about our services and holding Surveys. Processing payments. Sending advertisements and analytics Services. Sending updates about events and their registrations. In order to perform analytics and achieve improvement in our Services: Keeping track and statistics of our Service usage. Removal of underused Services or which have not benefited the Users. Identification of fraud or illegal activities and take strict legal actions against the violations of the site. Upgradation and enhancement of our services and interface. Introducing new products and services.

Inspecting and refining of our Services following the legal activities: We keep it under our supervision and charge to keep track of any illegal, fraud or spiteful affairs that take place and take the necessary actions against the guilty found violating laws. You undergo a proper chronology to submit your data and then it is verified by us to make sure your profile is legitimate and then you gain access to the services.

Give additional Services and aid: Provide you with New Services that may interest you and regular user communications through various means. They also provide aid in the information or consents you provide regarding personal information.

Using Concealed and clustered information: Information provided by you can be used to develop survey data, statistic information, or collective attribute data based on computers or devices used or locations and others, for other referral projects but without disclosure of identity of an individual.

Non-Constrained data Service and Open information: As mentioned in the Terms of Service article, the information given by you through open mediums on the website such as reviews, comments, posting open questions, answers, and other mediums of communication or information, may not be private but is openly visible. Information you provide openly can be operated by anyone without any notification or trace, violating your privacy. We suggest and recommend you not to post any personal piece of information like payment accounts and any other crucial information which could lead into mis-usage by others. We may hold accountability in helping you to delete a post, if you find it inappropriate, which in all cases is observed by the Askgenii team considering your request to be granted or not. In order to do so, you can contact us.

Sharing Information to third-parties upon your consent: We offer to share your information to any third-party entities or platforms, when you provide a request and consent for the same. If you do not consent to share your information to third-party platforms or are in doubt of forwarding your information further to them, then you can deny the consent request, we ask you before sharing.

Withdrawal/Opt-out Options: Common: Askgenii gives you various options about what and how much personal information and consent you provide us. After giving consent to access your data, if you wish to take back the consent and opt-out to reveal any information, you have the rights and option to do so by contacting us, or to put a request to be acknowledged about if or what personal information we have access to. Email Communications: We send promotional material and updates and messages about upcoming events and new services whenever upgraded, to our existing Users. But if you wish to stop receiving these promotional emails and opt-out, then you can use the option to unsubscribe found at the bottom of the email sent to you or contact us at the provided email-address at the bottom of the policy. After unsubscribing, you will not receive any such emails including promotions or events, but we may send you the administrative emails concerning our Services like updates of our Terms or Privacy Policy, Information regarding your questions or accounts on the site and other account data. Account Updating or Deletion: You can update, modify or delete any information or your account any time you wish to do so. In order to do so, you need to sign in to your account and choose an option to edit your profile and choose whatever field you wish to modify and similarly, for the account deletion option. It might not be possible to remove all the data or content about you, so if you come to acknowledge any information about you with us, then you may contact us at the concerned email address. Online and other business partner advertisements: Our site provides certain advertisements by our data partners based on the technologies like cookies which keep track of your interests and activities. If you wish to stop showing you advertisements or alter them according to you, then you may personalise your advertisement settings and provide filtered consents or even opt-out completely. Here are some pointers that may come in handy for personalising your settings: Take a look at the opt-out page of Digital Advertising Alliance (DAA)(https://www.aboutads.info/choices) which may aid in providing you with the member companies having information over your browser through cookies. Go to the help bar in your browser and modify privacy settings. Some advertisements also provide options to add your choices.

California Privacy Rights If you are a resident of California, you have the rights described below regarding the personal information we have collected, sold or disclosed about you. Right to Know and Right to Request Information: You have the right to make a request about disclosing to you what personal information we collect, use, disclose or sell. You have the right to request information about the personal information we have collected about you. You may request to know if we have collected, sold or shared the following information with third parties: The categories of personal information we have collected about you The categories of sources of personal information we collected about you. Our purpose of collecting personal information about you. The categories of third parties with whom we shared your personal information Whether we have disclosed your personal information and if so, the categories of personal information that each category of recipient received Requests to delete information.

Information transfer and Operations Although, Askgenii is a company operated in United States, Canada and India. So, if you register within one of these countries and you are request the services from within your country, then your information does not get transferred to another country else if you require Services from another country, then your data transfers under data protection laws and is kept safe. Similarly, if you register from countries other than these, and require services from any of these, then you consent to collect, process, maintain and transfer your information to that specific country but if transferred to other applicable countries, then the privacy laws may not be as comprehensive or safe to the ones you are a resident of. Children’s Private Information: Askgenii takes no involvement with and does not Collect any personal information from children under the age of 17 under the applicable laws. Apparently, if a parent or guardian comes to find that their ward has submitted any such personal information, without them knowing, then they have all the rights to contact us through the email address mentioned below and request to remove or delete the information and account of their child.

Upgradation of the Privacy Policy:

Contact Details: If you have any questions, queries or requests in reference to the rights and acts mentioned above in the Privacy Policy, then you contact us at: info@askgenii.com

Cookies Policy

What is a cookie?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. The cookie allows the website to "remember" your actions or preferences over time. Most Internet browsers support cookies; however, users can set their browsers to decline certain types of cookies or specific cookies. Further, users are free to delete cookies any time.

Why do we use cookies?
We use cookies in order to understand how you interact with our content and to improve your experience when you visit our Website. Cookies aid us in offering you the most convenient and personalized browsing experience on our Website. For instance, some cookies remember your language or various other preferences so that you do not have to make these choices repeatedly whenever you visit our Website. Furthermore, cookies allow us to serve you precise content of your choice or liking. We may employ the learnings of your behavioral patterns displayed on our website to serve you with the specific content rather than a vague one.

How do I reject and delete cookies?
You can anytime choose to reject or block all or specific types of cookies set by the virtue of your visit to our Website by clicking on the cookie preferences on our Website. Also, please note that most browsers automatically accept cookies. Therefore, if you do not wish cookies to be used, you may need to actively delete or block the cookies. If you reject the use of cookies, you will still be able to visit our websites but some of the functions may not work correctly. By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.

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