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What Are the Operational Goals?

An operational goal is a set for a specific department within a company. Setting operational goals for a company is a crucial step in providing work teams with clear goals. Operational goals give a framework for understanding and evaluating an employee's performance as well.

These Goals Usually Centre On Increasing Productivity Or Quality In Order To Set The Organisation Apart From Its Competitors. For Example Higher Customer Satisfaction, Improvement In The Error Rate, Higher Productivity, Etc.
These Goals Are Intended To Boost The Workforce's Capabilities, Dedication, And Discretionary Effort. For Example Increased Training And Number Of Employees With Key Skills, Greater Employee Engagement, Etc.

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